Kodiva.ai (Liftu Technologies Private Limited)
Data privacy is important to Kodiva, and when it comes to your data, we’re committed to protecting it and providing transparency about the information we collect from you and how we use it. This Privacy Policy is designed to inform you about the data we collect on our website and platform (the “Website”), including individuals who use Kodiva as part of applying at one of Kodiva’s customers. It describes Kodiva’s privacy practices in relation to the use of the Website and the related services offered by Kodiva (collectively, the “Services”), as well as individuals’ choices regarding use, access, and correction of personal information. In this Privacy Policy, the terms “Kodiva,” “We,” and “Us” refer to Liftu Technologies Private Limited doing business as Kodiva.ai.
Types of Data Collected
Kodiva collects, processes, and retains information about you when you visit our Website or use the Services. You may choose to provide Kodiva with information such as your name, email address, company information, street address, telephone number, or other information to use the Services or so we can follow up with you after your visit. If you choose to participate in the Kodiva community, you may also provide additional details such as social media profiles, education, experience, and more.
Certain data elements requested by the Website are “mandatory” or “required.” Failure to provide this data may make it impossible for Kodiva to provide its Services to you. In cases where data is not mandatory, you may choose not to provide it without any consequences to the availability or functioning of the Services.
Kodiva may observe your activities, interactions, preferences, and other computer and connection information (such as IP address and geographic location) related to your use of the Website and Services. We may also use cookies and similar technologies to collect information on the pages you view, links you click, and other actions you take. For more information about our use of cookies, please see the Cookies section below.
Kodiva Service Data
Kodiva customers may upload data to Kodiva’s hosted Services. Kodiva will not share or distribute any customer data except as provided in the contractual agreement between Kodiva and its customers for the provision of the Services, or as required by law. If a Kodiva customer is located within the European Economic Area (EEA), the customer is the Controller of the data, and Kodiva acts as a Processor.
Use of Collected Data
Kodiva uses the information we collect about you to:
• Provide you with the Website and Services, together with any support you may request;
• Respond to your inquiries or fulfill your requests;
• Diagnose technical problems on the Website or Services;
• Send you information that we believe may be of interest to you, such as announcements, newsletters, educational materials, and event information;
• Send you administrative information, such as notices related to the Services or policy changes;
• Understand how the Website and Services are being used to enhance and optimize them;
• Personalize your experience on the Website;
• Prevent, detect, and investigate fraudulent or illegal activity;
• As described to you at the point of collection.
Processing the Data
Information collected by Kodiva is stored and processed by our sub-processor, Amazon Web Services (AWS) and Google Gloud Platform (GCP), utilizing AWS and GCP data centers located in the continental Asia. Processing of your data is only done for the purposes described in this Privacy Policy.
Processing Details
• Analytics: We use services like Google Analytics to track and analyze Website traffic and improve the experience. You may opt out of this via browser settings.
• Displaying Content from External Platforms: Kodiva may display content from external platforms like YouTube. These platforms may collect web traffic data.
• Geolocation: We may collect location data to provide personalized services. Most browsers allow you to opt-out of geolocation.
• Interaction with External Social Networks: Kodiva may enable interactions with social platforms such as Facebook or LinkedIn, which may collect cookies and usage data.
How We Disclose Your Data
We do not sell, lease, rent, or give away the information we collect without your permission. We disclose your information only in the circumstances described below:
• Service Providers Processing Data on Our Behalf: We may use contractors or service providers to process data. We require them to adhere to strict privacy and security standards.
• Law Enforcement: Kodiva may disclose data to government authorities if required by law, such as a subpoena or warrant.
Cookies and Similar Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience. You can manage cookie preferences through your browser. However, disabling cookies may affect your ability to use parts of the Website.
Managing Your Data
We retain the information we collect for as long as your account is active or as needed to provide our Services. We may also retain and